Think about the first part of that. It means that A4e clients who want to start their own businesses will borrow money from A4e (or an A4e partnership). Sounds fine, at a time when banks won't lend to start-ups with no security to offer. But a client can only make a profit for A4e if s/he is in work, or self-employment for two years. Getting the start-up loan from A4e would bind him or her into a relationship with the company which could be uncomfortable, to say the least.
The other part of the interview which worries me is: "We want to join up as many services as possible. We deal with around 400,000 consumers per year at the moment. Most of them are either out of work or on low incomes. They access a range of public services from multiple agencies and we contract with nearly 40 different organisations to deliver these services. We can provide better, joined up services at more marginal cost by bringing some of these activities together." Again, this is a long-held ambition of A4e, the "super-contract" which would see A4e having the right to be the gateway for all services to its clients. Am I overstating it to say that, in effect, a local authority would sell people to A4e? We can certainly see Emma Harrison's "working families everywhere" venture as part of this campaign to roll up access to all public services into one contract and direct people's lives.