Ignorance is bliss

Have you ever wondered why so few people know what's going on in "welfare" these days?  Ever shouted at the radio or TV when someone pontificated on, say, the Work Programme without appearing to have any knowledge of the subject?  Ever despaired at the sheer ignorance of most people about unemployment?  Then you might have been cheering this morning when the Today programme on Radio 4 decided to look at whether all that self-employment in the latest job figures is genuine.  Two experts were asked; one was a woman whose name I forget, the other Professor Roy Sainsbury.  I'd never heard of him, which is a pity because he's head of the Social Policy Research Unit at York University - and he knows what he's talking about.  Speaking lucidly and quickly (important if you want to get your point across without being interrupted) he pointed out that Work Programme providers were pushing people into spurious self-employment because it enabled them, the companies, to claim for a job outcome under PbR.  Cue astonishment from John Humphrys, who was doing the interview.  "You mean they get paid for it?" he gasped.  And well he might.  When did you last hear a clear and honest examination of anything this government is doing in the name of "welfare reform" on the BBC?  Oh, I know they've looked at food banks, the bedroom tax etc., but always with a timid eye on "balance" for fear of IDS launching another complaint.  At least Humphrys learned something new this morning.

However, the government's apparent ignorance about sanctions cannot be excused.  They have repeatedly been confronted with real cases of people being punished for trivial or non-existent offences, by Labour MPs and others, but have insisted that it's not true.  That has become more difficult since the Mirror published revelations on Tuesday.  Iain Duncan Smith, along with Esther McVey and Neil Couling, head of Jobcentre Plus, attended a meeting last week with a whistle-blower who has worked for the DWP for more than 20 years.  The man told them, "“The pressure to sanction customers was constant.  It led to people being stitched-up on a daily basis.”  He went on "“We were constantly told ‘agitate the customer’ and that ‘any engagement with the customer is an opportunity to ­sanction’.”  The targets, he said, are sometimes referred to as "expectations".  And this led to managers stitching up claimants by altering their appointments without telling them so that they missed the appointment and were sanctioned.  They were told to "inconvenience" the clients and to regard them as scroungers.  It's a horrific account.  And now the Labour MP Debbie Abrahams is agitating for an independent enquiry into sanctions.  It won't happen, of course.  

There's one area of outsourcing on which most of us prefer to remain ignorant.  Read Polly Toynbee's Guardian piece headed "Now troubled children are an investment opportunity".

 

Self-employment

I was talking to someone recently who felt that he'd been pressured into going self-employed by a WP provider (not A4e) and then wasn't given the help and advice he needed.  Under previous programmes, there were accounts of people who wanted to go self-employed, but were not helped to do so.  What is the picture now?
We know that self-employment removes someone from the jobless figures, and counts as an outcome if it's sustained, so there's every incentive to encourage this.  But is the backing available?  Are we going to end up with an army of under-employed freelancers?