- For the 18-24 year old group, it was less effective than New Deal.
- It often didn't live up to the expectation that support would be individually tailored and personalised.
- There was little innovation in the design of the service provided and "greater flexibility also appeared to have led to differences in the amount of support received (eg, variation in access to training and in-work support, and different rules on the payment of travel expenses)."
- Some providers didn't meet the requirement that they should see clients once a fortnight and couldn't find "work-related activity" for all clients.
- Finally, "The qualitative research identified several issues with regards to the effects and administration of sanctions, including poor timing and inconsistency of messages between Jobcentre Plus and providers, and staff believing long-term claimants were less likely to change their behaviour when faced with the prospect of losing money." I'd have to read the full report to be sure what that means, especially that last bit.
What's worrying is that the Work Programme is similar to FND in many respects.