Thursday 12 November 2009

"Joined Up Moving Up"

A4e's news page reports: "The Welfare to Work Panel’s report 'Joined Up Moving Up' was launched today at a well attended and successful event in Central Westminster Hall. The Welfare to Work Panel’s report 'Joined Up Moving Up' was launched today at a well attended and successful event in Central Westminster Hall. Employment Minister Jim Knight spoke alongside panel chair Keith Faulkner from Working Links, Rob Murdoch from A4e, Chris Ledgard from Collinson Grant and CBI Director of Public Services Susan Anderson."
This panel was formed by the CBI, so you would expect that it would lean towards private business interests. Its Chair, Keith Faulkner, is also Chairman of Working Links (Employment) Ltd, one of A4e's competitors. Selections from the contributions at the launch can be watched here. A4e's Rob Murdoch talks about independent providers bringing "fantastic innovation", a personalised service and reduced expenditure on benefits. We need to capture that innovation, and develop more dynamic services to get people into work. The role of prime contractors is to ensure that all the services in an area are meeting the needs of the customer. The "supply chain" must be healthy and thriving to provide the best services. There was also a heavy hint about A4e's ambition to provide a more holistic service, one which can have an input into many aspects of the life of an individual or family - the super-contracts which they advocated to the DWP. Murdoch said that welfare reform cuts across all departments because it impacts on all fronts. Customers have a multitude of barriers, and they want to work with customers on all barriers to provide a more coherent service.

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