Weekend round-up

A4e was at all the party conferences this year, as usual.  They don't record what interest they drummed up amongst the Lib Dems or Labour, but describe on their website the "event" they hosted in Manchester for the Tories.  They've had to amend the story in the last couple of days - it was "former minister" Mark Hoban who led the praise for 6 A4e "customers" (I do hate that word) who have found jobs through the WP.  Apparently 40 people turned up.  Now, as I've always said, I'm happy for anybody who gets work, with or without the help of A4e.  But it seems slightly over-optimistic for A4e to be lobbying just at the point when they've lost market share for getting poor results.

There was a little-noticed piece on the BBC website yesterday about the poor quality of prison education.  Ofsted has been very critical about current standards, and it's pointed out that prison education and training is outsourced to private companies.  No companies are named, but A4e has several contracts.

BBC Radio 4's "The Report" programme last night looked at the state of Universal Credit.  There was nothing which hadn't already been in the press, but the programme pulled it all together to show how the project went off the rails.  Around £200m has been completely wasted, there are no effective financial controls, and there is no chance that it will come in "on time and on budget", as IDS insists it will.  UC is being rolled out to 6 more jobcentres, but it's still limited to new claims by single people with no dependants, on JSA only and with no complications.  It was pointed out that you can't do a change of circumstances, or even sign off, online.  You have to phone an 0845 number, at your own expense.  The whole thing is supposed to be completed by 2017, but as the reporter said, whether IDS would still be in post by then is doubtful.

That dismal excuse for a newspaper, the Express, gleefully reported a survey which purports to show that a majority of people think that benefits claimants "should find a job or work harder".  Surprisingly, a lot of the comments under the article are not supportive of the Express's stance.  For the actual figures, read a better article on a website here.  But all such polls are suspect.  We don't know the sample size, but we do know that sampling methods tend to exclude the poorest people, and that would certainly skew the results here.  Of course, the government is jubilant, and Labour is flummoxed about how to respond.

"The Report" revisits the Work Programme

Six months after it first looked at the Work Programme, The Report on BBC Radio 4 revisited it.  Helpfully, the BBC published a piece on its website which could have avoided the need to listen to it at all.  But it was interesting.  The main focus was on those charities and voluntary organisations which are struggling, finding the WP not financially viable.  Despite gagging clauses in the contracts which forbid sub-contractors from doing anything to "damage the reputation" of the primes or "attract adverse publicity, one charity, the Single Homeless Project, has pulled out of its contract with Seetec and has been the first organisation willing to talk to the media.  What it boils down to is that the primes, the big companies, are not passing down the money to the charities to enable them to deliver the support necessary to the clients; they are only passing down the risk.

The Boston Consulting Group has produced a report pointing out that the DWP itself says that the "dead weight figure" - the proportion expected to get work if there was no WP - is 28%, and the assumption in the WP is that between a half and three quarters of the money paid out will be on those dead weight numbers, i.e. unnecessarily.  Chris Grayling and the DWP say that this is a misunderstanding of the figures.  Richard Johnson, who used to be with Serco and was involved in the contract negotiations, says that the model is wrong and is encoraging "creaming and parking", as so many said it would.

So what of the clients, asked the reporter.  Of the several clients who were interviewed six months ago, none have found work.  One, an A4e client, has had two interviews but there were 170 applicants for one of the jobs.  He said he had had no support from A4e, but the local office disputes this.
Back to the voluntary organisations, which the primes were obliged to include in their tender for the contracts.  They were called "bid candy" by some, and there are those which were not even aware that they had been put into a bid document.  Others have not signed a contract and have had no involvement with the WP.  Grayling had said that he would crack down on this, but now says that he hasn't received a single complaint about it. 

The Financial Times revealed the other day that the DWP has contingency plans in case A4e is stripped of its contracts.