Showing posts with label Independent Living Services. Show all posts
Showing posts with label Independent Living Services. Show all posts

Monday, 5 May 2014

Back to work?

It's back to work tomorrow - assuming you have any work to return to.  So what has been going on over this rather disjointed few weeks?

On the outsourcing front, I would have said until an hour ago not very much.  A4e set up a new website, reminding us of one of the less well known aspects of their business - "Independent Living Services".  This all began 9 years ago when local councils had to offer direct payments for social care, so that users could shape their own care packages and employ people directly.  A4e were quick to see an opportunity here and scooped up contracts.  It didn't always work out well; Middlesborough council was not happy with how the contract was delivered and brought it back in-house.  But the company is now running the show in 15 areas.  Let's hope the website doesn't herald the regrowth of all those websites A4e used to have before the makeover.
There's now a new privatisation in the pipeline (although A4e won't be involved in this one).  The Guardian has the story that the land registry is to be flogged off.  That may not mean much to many people, but it's the body which keeps all the records of who owns what land and property in this country.  The paper says: "Former executives from the body ....... say that a sell-off 'beggars belief' because it will allow the private sector to adjudicate on what can be conflicting interests between sellers, buyers, lenders and neighbours."
George Monbiot, writing in the Comment is Free section of the Guardian, may have been reading this blog.  If not, he's one of the few who has picked up on the fact that G4S must have been bidding for contracts while it was supposedly banned.  He says: "Was it ever banned at all?  Six days after the moratorium was lifted G4S won a contract to run HMRC services.  A fortnight later it was chosen as one of the companies that will run the government's Help to Work scheme.  How did it win these contracts if in the preceding months it wasn't allowed to bid?"  Quite right.  But why have so few journalists picked up on this?

A story doing the rounds in the press tonight seems shocking to some, but unsurprising to many.  Labour MP Sheila Gilmore asked the wretched Esther McVey a question about sanctions and got a worrying answer.  At the moment JSA claimants are not required to apply for zero hours jobs.  Under Universal Credit they will be.  Jobcentre "coaches" will be able to force people to take such work, on pain of having their benefit stopped.  (See the Guardian.)  The DWP confirmed this.  Gilmore pointed out that this would stop people taking training courses to improve their prospects.  Others have said that people will be caught in a trap; told to increase their hours or be sanctioned while unable to increase their hours.  But this was always part of the point of UC, in the wonderful world of Iain Duncan Smith.

Thursday, 29 August 2013

A4e in "mass email blunder"

Now here's a story about A4e.  It's appeared today on the Plymouth local newspaper site, but happened more than a month ago.  A4e has the contract in Plymouth for what used to be called direct payments for social care and is now known as Independent Living Services.  Most councils chose to keep this in-house, but A4e won a number of contracts to deliver the service.  This story concerns an administrative blunder when a mass email to 157 people included, by mistake, an attachment listing the personal details of service users, i.e. people with disabilities.  They've said sorry and done all the necessary things, but the council isn't best pleased, and neither are the service users and their relatives.
It's not the first time A4e has leaked data by mistake.