I wrote recently about the media treating unemployment as entertainment. A review of episode 2 of "The Fairy Jobmother" on the arts desk website illustrates the point, treating it all as a joke. On the Digital Spy forum there is a comment from a Jobcentre worker which paints a very different picture. I'm tempted to quote it all, but that wouldn't be fair. Apart from the point about salaries, which is dubious, it's an excellent summary.
For a different point of view you could read A4e's Mark Lovell's blog post on welfare reform. It seems to be aimed at potential partners but doesn't tell us much.